AI & Automation
WhatsApp Automation for Business
WhatsApp Business API automation with AI chatbots, broadcast campaigns, order updates and lead qualification, turning the app your customers already use into a sales channel.
Overview
Your customers reply on WhatsApp within minutes while emails sit unread for days. OMFiNiTiVE LiMiTeD builds WhatsApp automation on the official WhatsApp Business API so every enquiry gets an instant, intelligent response at any hour of the day.
We design conversation flows that do real work: qualifying leads with structured questions, answering product and pricing queries from your own knowledge base, sending order confirmations and delivery updates, collecting payments, and booking appointments straight into your calendar.
Broadcast campaigns, abandoned cart reminders, feedback collection and re-engagement sequences run automatically with full compliance with WhatsApp's messaging policies, and every conversation lands in a shared team inbox when a human needs to step in.
What is included
Official WhatsApp Business API setup
Verified business profile, approved message templates and green tick application handled end to end.
AI chatbot on your own data
An LLM-powered assistant trained on your products, pricing, FAQs and policies that answers naturally in English, Hindi and Gujarati.
Lead qualification flows
Structured conversation funnels that capture name, requirement and budget, then push hot leads to your sales team instantly.
Broadcast & drip campaigns
Segmented promotional campaigns, offers and re-engagement sequences with open and reply rate tracking.
Order & payment automation
Order confirmations, shipping updates, payment links and invoice delivery sent automatically from your store or CRM.
Shared team inbox
Multi-agent inbox with assignment, notes and handover from bot to human so no customer is ever left waiting.
Frequently asked questions
Is WhatsApp automation allowed by Meta?
Yes, when built on the official WhatsApp Business API with approved templates and opt-in contacts. We never use unofficial bulk-sending tools that risk your number being banned.
Can the chatbot answer in Hindi or Gujarati?
Yes. The AI assistant understands and replies in the language your customer writes in, including English, Hindi and Gujarati.
Will it work with my existing CRM or website?
Yes. We integrate with your CRM, e-commerce platform, Google Sheets or booking system so data flows both ways automatically.
Why choose OMFiNiTiVE for this service
- Fixed scope and fixed pricing agreed before work begins
- Dedicated project manager as your single point of contact
- Search engine friendly, standards-compliant implementation
- Transparent monthly reporting on progress and results
- Full ownership of code, content and accounts handed to you
- Ongoing support and maintenance available after delivery
Need whatsapp automation for business for your business?
Tell us about your project and get a clear, fixed-scope proposal within one working day.