
FAQ
Questions we are asked every week
Straight answers on cost, timelines, ownership, support and what results you can realistically expect.
General questions
Where is OMFiNiTiVE LiMiTeD located?
Our office is at OMF House, Gopal Tower, Maninagar, Ahmedabad - 380008, Gujarat, India. We serve clients across India and internationally, and most projects run remotely with scheduled video reviews.
How much does a business website cost?
A professional brochure website typically starts around ₹25,000, an e-commerce store around ₹60,000, and custom web applications are quoted after a requirement study. Annual packages that bundle design, hosting and SEO start at ₹10,000 per year.
How long does a project take?
A standard business website takes 3 to 4 weeks from approved design. E-commerce and custom portals take 6 to 12 weeks depending on features and integrations.
Do you provide support after launch?
Yes. Every project includes 30 days of free post-launch support, and annual maintenance plans cover updates, backups, security patching and small content changes.
Do I own my website, domain and code?
Always. Domains are registered in your name, and full source code, database and credentials are handed over on final payment.
Can you take over a website built by another agency?
Yes. We routinely audit, repair and take ownership of existing WordPress, Shopify, Laravel and custom sites, including recovering hosting and domain access.
Do you guarantee first page rankings on Google?
No ethical agency can guarantee a specific position, because ranking factors are controlled by Google. We guarantee the technical work, transparent reporting and measurable growth in qualified organic traffic.
What are your payment terms?
Typically 50% on project confirmation and 50% on completion before handover. Larger projects are split into milestone payments. Annual services are billed in advance.
Which industries do you work with?
Manufacturing, healthcare, real estate, education, hospitality, retail, wellness, logistics, professional services and non-profits, among others.
How do I get started?
Send your requirement through the contact form, email info@omfinitive.com or call +91 9979 45 7999. We respond within one working day with questions and an indicative proposal.
Service-specific questions
Website Designing: How long does a website design project take?
A standard brochure website design is completed in 2 to 3 weeks. Larger e-commerce or portal designs typically take 4 to 6 weeks depending on the number of unique page templates.
Website Designing: Do you use ready-made themes?
No. Every design is created from scratch for your brand. If you specifically prefer a premium theme to reduce cost, we customise it heavily so it does not look like a stock template.
Website Designing: Will the design work on mobile phones?
Yes. Every layout is designed mobile-first and tested on real Android and iOS devices before launch.
Website Development: Which technology will you use for my project?
We recommend a stack after the requirement study. Content-driven sites usually run on WordPress or a headless CMS, while product platforms and portals are built with React, Next.js or Laravel.
Website Development: Can I update the website myself after launch?
Yes. Every build includes a content management system and a recorded training session for your team.
Website Development: Do you provide the source code?
Yes. On final payment the complete source code, database and hosting credentials are handed over to you.
Mobile App Development: How much does a mobile app cost?
A focused MVP with authentication, listings and payments typically starts around ₹1,50,000. Cost depends on screens, integrations and whether native builds are required.
Mobile App Development: Will the app work on both Android and iOS?
Yes, when we build cross-platform. We confirm platform strategy during the requirement study based on your audience and budget.
Mobile App Development: Do you maintain the app after launch?
Yes. Annual maintenance plans cover OS updates, bug fixes, store compliance and small feature additions.
Search Engine Optimization: How long before I see SEO results?
Technical and on-page gains often show within 4 to 8 weeks. Competitive keyword movement usually becomes meaningful between months 3 and 6, and compounds from there.
Search Engine Optimization: Do you guarantee first page rankings?
No agency can honestly guarantee a specific position. We guarantee the work, the transparency and measurable growth in qualified organic traffic.
Search Engine Optimization: Is SEO worth it for a small local business?
Absolutely. Local SEO frequently delivers the fastest returns because competition for city and neighbourhood keywords is far lower.
Local SEO: What is the difference between SEO and local SEO?
SEO targets national or global keyword rankings in the classic blue-link results. Local SEO targets the map pack and 'near me' queries, and relies heavily on your Google Business Profile, citations and reviews.
Local SEO: How many reviews do I need?
There is no fixed number, but a steady flow of recent, detailed reviews matters more than a large old total. We aim for consistent weekly review velocity.
Local SEO: Can I rank in cities where I have no office?
You can rank organically with service area pages, but map pack visibility is strongly tied to a verified physical address.
Social Media Marketing: Which platforms should my business be on?
Rather than all of them, we pick two or three based on your audience. B2C retail usually starts with Instagram and Facebook; B2B services almost always start with LinkedIn.
Social Media Marketing: Do you also handle ad spend?
Yes. Ad budget is paid directly by you to the platform and we manage the campaigns; our fee is separate and transparent.
Social Media Marketing: How often should we post?
Consistency beats volume. Three to five quality posts a week with one or two videos outperforms daily filler content.
Email Marketing: Can you work with our existing platform?
Yes. We work with Mailchimp, Klaviyo, Brevo, Zoho Campaigns, HubSpot and most other major platforms.
Email Marketing: Do you supply email lists?
No. Purchased lists destroy deliverability and violate anti-spam law. We build permission-based lists through your website, offers and offline touchpoints.
Email Marketing: How often should we email our list?
For most businesses, one broadcast per week plus always-on automations is the sweet spot between revenue and unsubscribes.
Pay Per Click (PPC) Management: What is the minimum ad budget?
We recommend at least ₹25,000 per month in media spend for meaningful data. Below that, SEO and local SEO usually deliver better value.
Pay Per Click (PPC) Management: Who owns the ad account?
You do, always. We work inside your account with manager access so you never lose your history if you change agencies.
Pay Per Click (PPC) Management: How is your fee calculated?
A flat monthly management fee based on account complexity, or a percentage of spend for larger budgets. Both are agreed in writing up front.
Content Writing: Is your content AI generated?
Our writers research and write every piece, using tools only for research and grammar assistance. Everything is fact-checked and plagiarism-tested before delivery.
Content Writing: How long is a typical blog article?
Between 900 and 2,000 words depending on the topic and how deeply competitors cover it. We match the depth the query demands.
Content Writing: Do you publish the content too?
Yes, we can format, add images, optimise and publish directly to your CMS as part of a monthly retainer.
Graphics Designing: How many logo concepts do we get?
Three to five distinct original concepts, then unlimited refinement of the direction you select.
Graphics Designing: Do we own the design?
Yes. Full copyright and commercial rights transfer to you on final payment, along with source files.
Graphics Designing: Can you work with our existing brand guidelines?
Certainly. We regularly extend established identities across new collateral while staying strictly within guidelines.
Hosting Services: Can you migrate my existing website?
Yes, migration is free and normally completed overnight with no downtime for visitors.
Hosting Services: Is SSL included?
Yes, a free auto-renewing SSL certificate is included with every hosting plan.
Hosting Services: What happens if my site goes down?
Our monitoring alerts us before most clients notice, and our team begins investigating immediately.
Domain Registration: Who owns the domain you register for me?
You do. Your business is listed as the registrant and you can request the transfer authorisation code at any time.
Domain Registration: Should I buy a .com or a .in domain?
If you sell only in India, .in and .co.in work well and are often available. For international ambitions, secure the .com as well.
Domain Registration: Can you help transfer a domain from another provider?
Yes, we manage the entire transfer including authorisation codes, approvals and DNS continuity.
Corporate Video Production: How long does video production take?
A typical corporate film takes 3 to 4 weeks from brief to final delivery, including one shoot day and two revision rounds.
Corporate Video Production: Do you provide voice-over artists?
Yes, in English, Hindi and Gujarati, in both male and female voices, with sample auditions before recording.
Corporate Video Production: Can you shoot outside Ahmedabad?
Yes. We shoot across Gujarat and the rest of India; travel and stay are quoted separately.
Google Local Business Verification: How long does verification take?
Phone and email verification can complete the same day. Video and postcard verification typically take 5 to 14 days.
Google Local Business Verification: My listing was suspended. Can you help?
Yes. We audit the likely cause, correct the violations and file a documented reinstatement appeal.
Google Local Business Verification: Do I need a physical address?
For a storefront listing yes. Service-area businesses can hide the address but still need a genuine verifiable location.
WhatsApp Automation for Business: Is WhatsApp automation allowed by Meta?
Yes, when built on the official WhatsApp Business API with approved templates and opt-in contacts. We never use unofficial bulk-sending tools that risk your number being banned.
WhatsApp Automation for Business: Can the chatbot answer in Hindi or Gujarati?
Yes. The AI assistant understands and replies in the language your customer writes in, including English, Hindi and Gujarati.
WhatsApp Automation for Business: Will it work with my existing CRM or website?
Yes. We integrate with your CRM, e-commerce platform, Google Sheets or booking system so data flows both ways automatically.
All-in-One AI Automation Software: Which AI models does the platform use?
We build model-agnostic systems and select the best model per task, including GPT, Claude, Gemini, Llama and Mistral, so you are never locked into a single vendor.
All-in-One AI Automation Software: Is our business data safe?
Yes. Your data stays within your own infrastructure and is never used to train public models. Access is role-based with full audit logging.
All-in-One AI Automation Software: Can it integrate with the software we already use?
Almost certainly. We connect to any system with an API, and for legacy tools we use scheduled syncs, email parsing or robotic process automation.

Still have a question?
Call us or send a message and a real person will answer within one working day.