Privacy Policy

Information we collect

We collect information you provide directly to us, and limited technical information collected automatically when you use our website.

• Contact details such as your name, email address, phone number and company name submitted through enquiry forms.
• Project information you share with us in order to receive a proposal or deliver a service.
• Billing details required to raise invoices and process payments.
• Technical data including IP address, browser type, device type, referring URL and pages visited.
• Cookie data used for analytics, session management and, where consented, advertising measurement.

How we use your information

Your information is used only for legitimate business purposes connected to the services you have requested.

• Responding to enquiries and preparing proposals or quotations.
• Delivering, supporting and improving the services you have purchased.
• Raising invoices, processing payments and maintaining statutory accounting records.
• Sending service notifications, renewal reminders and, with consent, marketing communications.
• Analysing website usage so we can improve content and performance.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working correctly and to understand how visitors use it. Analytics data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though some parts of the site may then not function as intended.

Sharing and disclosure

We do not sell, rent or trade your personal information. Information is shared only with service providers who help us operate, such as hosting, payment and email delivery partners, and only to the extent required to perform their function. We may also disclose information where required by law or to protect our legal rights.

Data security

We apply appropriate technical and organisational measures including SSL encryption, access controls, firewalls and regular backups. While no method of transmission over the internet is completely secure, we work continuously to protect your information against unauthorised access, alteration or disclosure.

Data retention

Personal information is retained only as long as necessary for the purpose it was collected, or as required by tax, accounting and other statutory obligations. Enquiry data that does not convert into a project is deleted or anonymised periodically.

Your rights

You may request access to the personal information we hold about you, ask for corrections, request deletion where we have no legal obligation to retain it, and withdraw consent for marketing communications at any time. Write to info@omfinitive.com and we will respond within a reasonable period.

Third-party links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their policies before sharing personal information.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The revised date at the top of this page indicates when the policy was last amended.

Contact us

For any privacy question or request, email info@omfinitive.com or call +91 9979 45 7999. You may also write to OMFiNiTiVE LiMiTeD, OMF House, Gopal Tower, Maninagar, Ahmedabad - 380008, Gujarat, India.